Vivian Rusli
Customer Account Manager (Sales Europe) - 2wp Two Wheelers & Powerports @Bosch
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WORK HISTORY
Customer Account Manager (Sales Europe) - 2wp Two Wheelers & Powerports @Bosch
Abstatt, DE
Leading strategic key account management and operational global sales across all business areas with aim of increase market share and profitability- Define and implement customer account strategies, resulting in improved customer satisfaction- Prepare proposals and negotiate as acquisition manager, ensuring compliance with internal sales processes and supporting series production- Act as a proactive interdisciplinary interface of multi-cultural teams among controlling, logistics, quality, project management, and development teams, facilitating seamless collaboration- Oversee change management initiatives as primary customer interface for ongoing series business, focusing on product quality improvements and internal cost competitiveness- Responsible for quarterly and long-term planning reporting of sales revenue and pricing.
EDUCATION
Fudan University
Associate Diploma, Chinese Language and Literature
The Ohio State University
Bachelor's Degree, Industrial and System Engineering
Hochschule für Technik und Wirtschaft Berlin
Master of Business Administration and Engineering (MBA&E), Engineering and Business Administration
ABOUT VIVIAN RUSLI
Hands-on and Results-driven professional with over a decade of experience in strategic supplier development and customer account management. Possesses a solid foundation in quality engineering, focusing on delivering high-quality products and successful new product launches. Proven track record of driving new business acquisitions and enhancing customer engagement through effective change management and cross-functional collaboration. Expert in bridging communication of multi-cultural teams, with strong negotiation, technical background and project management skills. Seeking to leverage extensive experience and critical skills in a challenging role that offers opportunities for career advancement and professional growth.
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