Vivian O
IT Project Manager @Liberty Mutual Insurance
Signup · Get unlimited contacts
WORK HISTORY
IT Project Manager @Liberty Mutual Insurance
Lead Enterprise software development and ERP-aligned initiative within regulated insurance environments, managing scope, schedule, budget, RAID logs, dependencies, and executive governance across multiple workstreams•Supported high-visibility regulatory & compliance transformation programs aligned with regulatory frameworks such as ISO 27001, SOC 2, GDPR, NYDFS & PCI-DSS. and corporate compliance policies. •Collaborate with risk, legal, and compliance teams to integrate regulatory controls into software development lifecycles, ensuring 100% audit readiness and achieving zero regulatory findings. • Drive Agile SDLC projects with cross-functional teams, improving delivery predictability by 30% and reducing scope creep by 20% through structured backlog management and proactive risk control.•Lead cross-functional teams of 10–15 members through Agile ceremonies while tracking KPIs (velocity, throughput, burnup) to improve team performance by 25%.•Coach teams through Agile maturity models and continuous improvement efforts, resulting in a 40% uplift in delivery efficiency and stakeholder satisfaction.•Owned end-to-end RFP lifecycle for vendor selection and onboarding; negotiated terms, defined SLAs, and managed vendor performance to ensure regulatory compliance and successful delivery.•Deliver real-time status updates and project health reports to senior leadership via Power BI dashboards, improving transparency and accelerating executive decision-making.•Embed AI-powered analytics and collaboration tools into team workflows to forecast risks and automate reporting, reducing manual effort by 20% while boosting delivery speed and decision-making accuracy.
EDUCATION
Lamar University
Master of Business Administration - MBA, Management Information Systems
ABOUT VIVIAN O
Certified Project Manager and Agile Practitioner with 8+ years of experience delivering enterprise ERP, regulatory compliance and digital transformation initiatives in Banking, Financial Services, and Insurance. Skilled in leading cross-functional teams through the full project lifecycle, overseeing RFP and SOW negotiation to design, execution, and production stabilization. Experienced in aligning technology strategy with risk frameworks (ISO 27001, SOC 2, GDPR, NYDFS & PCI-DSS), driving cross-functional Agile delivery, and establishing governance structures that improve stability and business value. Strong track record in stakeholder collaboration, resource optimization, and driving data-informed decisions to deliver results on time and within budget.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.