Vivian Luz Goldinger
Information Technology Business Analyst @Diamonds Direct
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WORK HISTORY
Information Technology Business Analyst @Diamonds Direct
Charlotte, NC, US
Defining the scope of the project, criteria for success and create test plan to track success metrics- Effectively communicate with various teams, manage projects, document meetings, facilitate discussions, liaise, and collaborate with technical teams, QA, UI/UX design and stakeholders- Knowledge of statistical analysis- Project management experience with multiple stakeholders prioritizing and delegating projects/tasks- Creating a detailed business analysis, outlining problems, opportunities and solutions- Expertise working on IT projects around Infrastructure, BI, CRM, POS and Data- Experience creating, managing, and delivering training using online training tools.
EDUCATION
Universidade Veiga de Almeida
Bacharelado, Comunicação Social - Publicidade e Propaganda
Kaplan University
English as a second language
Central Piedmont Community College
Lean six sigma green belt
ABOUT VIVIAN LUZ GOLDINGER
Marketing, Sales, and Project Management professional with strong verbal and written skills (Bilingual English & Portuguese) and excellent customer service skills. Lean Six Sigma Green Belt Certified, Tech-savvy, and data-driven with advanced knowledge in the latest Marketing and Project Management tools. Strong key skills include: Project Management: Jira, Rally, Agile, Scrum, Kanban, SAFe and Power BI, RdStation. Marketing: CRM systems, Relationship Management, and Inbound Marketing. Monitoring Tools: Google Adwords, Google Analytics, Facebook Ads, Triggering, and reporting Email Marketing.*Authorized to work in the U.S.
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