Viveka Nand Pandey
Oracle Retail Technical & Functional Consultant | Retail Xstore POS | OMS & Inventory Management|L3 Application Support | SQL, PLSQL | Java | RMS | ORCE | RCA | ITIL Process.
- Role
- Senior System Engineer at Infosys
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Viveka Nand Pandey
Oracle Retail Techno-Functional Consultant with 4+ years of experience at Infosys delivering Xstore POS implementations, L2/L3 production support, and enterprise retail integrations across omnichannel retail environments. L2/L3 Production Support & Application Support Sev-1/Sev-2 incident management, RCA, ITIL-driven SLA resolution End-to-end Xstore POS support & implementations —XAdmin, XCenter, store rollouts across DEV → QA → PROD SQL/PLSQL backend analysis — data reconciliation across RMS, ORCE, OROB, OMS Experience in Application Support for enterprise retail systems including Xstore POS, ORCE, ORB, and RESA WebLogic administration, RTLog/NFL processing, Java/XML customizations, SFTP integrations Store rollout coordination across business, QA, and infrastructure teams Reduced recurring incident volume by 25% through SOP and knowledge base documentation.Technical Stack: Xstore POS | XAdmin | XCenter | XOCS | RMS | ORCE | OROB | OMS | EFTLink | SQL | PLSQL | Java | XML | WebLogic | Unix/Linux | WinSCP | Putty | PowerShell Specialties: Oracle Retail | Xstore POS | Application Support | Production Support | Incident Management | SQL | Retail POS | L2 Support | L3 Support Currently serving notice period. Available to join from June 2026.Open to opportunities in Oracle Retail, Xstore POS, Application Support, and Production Support roles.
Experience
Senior System Engineer
Mar 2022 — Present · Pune, IN
Education
Bhagwant University, Rajasthan
Bachelor of Technology - BTech, Computer Science
2016 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.