Vivek Kalra

About Vivek Kalra

Product leader with 11+ years of experience driving teams with AI-first innovation across enterprise, fintech, and consumer tech. At Microsoft, I lead product management for the $60B+ Commerce Platform—leveraging Generative AI and agentic AI to streamline experiences, cut turnaround time by 52%, and drive 8% revenue growth. I’ve shaped strategy and roadmaps across Enterprise and Retail programs, launching high-impact features that reduce manual effort and elevate customer journeys.Previously, I led scaling of the recommendation engine at Arcesium (+14% adoption), led a $1.5M cost-saving data unification initiative at Fidelity, and applied ML to boost fintech revenue by 12% at PwC. At Samsung, I drove product innovation across NA & EU, blending market insight with hands-on execution.With deep expertise in machine learning, AutoML, and emerging agentic AI capabilities, I focus on building products that are not just intelligent—but also autonomous, scalable, and aligned to business value. I thrive at the intersection of strategy, AI, and execution—turning bold ideas into real-world impact

Experience

1. Senior Product Manager

   Microsoft

   May 2022 — Present · Redmond, WA, US

   Leading AI-driven transformation across Microsoft’s $60B+ Commerce platform- Formulated and executed strategy to cut manual touchpoints by ~70% across enterprise workflows- Launched next-gen ordering platform → 92% faster TAT, 8% revenue growth- Accelerated customer asks and issue resolution via Agentic AI and Gen AI usage with Copilot.Shaped roadmap, pricing, and billing for Microsoft Energy → 12% feature adoption in 3 months.

Education

• Punjab Engineering College

  Bachelor of Engineering (B.E.), Information Technology

  2008 — 2012

• DAV Public School, Thermal Colony, Panipat

  High School, High School/Secondary Certificate Programs

  1993 — 2008

• Management Development Institute, Gurgaon

  Master of Business Administration - MBA, Finance & Marketing

  2015 — 2017

Skills

• Business Development
• Operating Systems
• Marketing Strategy
• Sas
• Microsoft Office
• Sql
• Visio
• Linux
• Software Product Management
• Data Analysis
• Strategy
• Team Management
• Agile Methodologies
• Management
• Requirements Gathering
• Tableau
• Mysql
• C
• Programming
• Java
• Information Management
• Algorithms
• Project Management
• Software Project Management
• Microsoft Word
• Technical Product Management
• Corporate Finance
• IT Project & Program Management
• Market Research
• Software Development Life Cycle (Sdlc)
• Javascript
• Microsoft Excel
• Powerpoint
• Product Management
• Windows
• Analytics
• Business Strategy
• Software Development
• Strategic Consulting
• Html