Vivek Gupta
PGDM Finance | Financial Modeling & Portfolio Management Enthusiast | Cultural Committee Coordinator
- Role
- Financial Analyst at Goldman Sachs
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Vivek Gupta
As a finance professional with expertise in financial analysis, investment management…
Experience
Financial Analyst
May 2025 — Present · Hyderabad, IN
Resolved 800+ Apple Card fraud and non-fraud cases with an accuracy rate of over 98%, maintaining high client satisfaction and data integrity.🧾 Handled an average of 50–60 dispute cases daily, contributing to timely case closures within SLA-defined timelines. Conducted end-to-end investigation and documentation of transaction disputes, ensuring full compliance with US banking regulations, AML protocols, and internal risk controls.🤝 Coordinated with 4+ cross-functional teams (Risk, Compliance, Customer Support, and Tech Ops) to escalate high-risk cases and resolve complex fraud scenarios.🧠 Identified recurring fraud patterns and contributed insights that led to a 5–7% reduction in repeat dispute volumes over 3 months. Supported routine account reconciliation and transaction monitoring for thousands of digital transactions to detect anomalies and risk flags. Developed proficiency in dispute management tools, case tracking platforms, and compliance software relevant to the credit card domain. Ensured 100% compliance with data privacy and financial conduct standards, avoiding any audit exceptions or escalations.
Education
Lokmanya Tilak College of Engineering
Bachelor of Engineering - BE, Electrical
N. L. Dalmia Institute of Management Studies and Research
PGDM, Finance
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