Vivekananda Sappidi
Product Analyst @Awaken Pittsburgh
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WORK HISTORY
Product Analyst @Awaken Pittsburgh
CA, US
Conducted user interviews and stakeholder workshops to gather pain points and align on solution requirements, ensuring the final system met both operational and compliance needs.Developed and delivered training documentation and a live onboarding session to ensure a smooth handover and user adoption among staff with non-technical backgrounds.Enhanced donor experience by streamlining follow-up and thank-you workflows through automation, leading to faster response times and more consistent engagement.Developed and delivered training documentation and a live onboarding session to ensure a smooth handover and user adoption among staff with non-technical backgrounds.
EDUCATION
George Mason University
Master's degree, Computer Science
ABOUT VIVEKANANDA SAPPIDI
I work at the intersection of enterprise platforms, cloud systems, and product execution.With hands-on experience across Microsoft Dynamics 365 CRM, Azure/AWS environments, and API-driven workflows, I focus on translating complex business requirements into scalable, reliable technical solutions. My work centers on improving operational visibility, streamlining cross-system integrations, and enabling data-driven decision-making in structured, regulated environments.I’ve supported platforms serving users, built KPI dashboards to surface bottlenecks and performance gaps, and optimized API-based workflows to reduce latency and improve task completion time by 30%. I enjoy operating where business strategy meets technical execution, defining requirements clearly, aligning stakeholders, and delivering measurable outcomes.My strengths include:• Dynamics 365 CRM & enterprise workflow optimization• Azure & cloud-based platform integrations• REST API interoperability & data pipelines• KPI dashboards, telemetry analysis & performance reporting• Cross-functional collaboration across engineering, security & operationsI’m particularly interested in product and platform roles within enterprise SaaS, CRM, cloud, and fintech ecosystems where clarity, ownership, and disciplined execution drive scalable impact.
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