Vivekananda Mishra
Operations Manager @Wipro
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WORK HISTORY
Operations Manager @Wipro
EDUCATION
Anna University Chennai
Bachelor's degree, Information Technology
ABOUT VIVEKANANDA MISHRA
Wipro benefits from my leadership in technical support, business process optimisation, and telecom service delivery. As Operations Manager since February 2023, I have been instrumental in streamlining workflows and enhancing telecom solutions. My previous roles at Capgemini and Concentrix involved managing regional teams and supporting technical operations to drive customer satisfaction and service excellence. I bring proven expertise in optimising business processes and enabling cross-functional collaboration to support strategic organisational goals.During my tenure at iYogi, I successfully contributed to long-term client retention by consistently delivering high-quality service, meeting expectations, and building strong customer relationships through reliable support.
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