Vivek Agarwal
Solution Architect | IIM Lucknow MBA | GenAI & Autonomous Operations Strategist @ Google
- Role
- Technical Account Manager at Google
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Vivek Agarwal
I bridge the gap between complex infrastructure and high-level business strategy. With over 12 years of experience at, I specialize in navigating the technical and operational challenges of Global 500 enterprise accounts. My mission is to move organizations from reactive cloud management to.Currently, at Google, I serve as a \"force multiplier\" for Tier-1 banking and ERP leaders. Whether I am architecting an () that deflects 1,200+ cases annually or orchestrating zero-downtime for central bank compliance, my focus is always on translating technical complexity into business resilience and ROI:🤖 & : I don’t just build in the cloud; I build \"Self-Healing\" ecosystems. I recently developed a 3-phase GenAI Roadmap for a global banking leader—moving from RAG-based knowledge democratization to autonomous, predictive reliability using : IIM Lucknow MBA with a proven track record of leading cross-functional teams (Engineering, Sales, Legal) through high-stakes transitions. I specialize in (), DC migrations, and large-scale transformations that meet strict regulatory standards (e.g, RBI). & : I thrive on driving massive efficiency, including reducing monthly AWS spend by $. and architecting support frameworks that reduce manual overhead by %+.🤝 : Trusted advisor to CxO-level stakeholders. I practice to align technical roadmaps with business vision, navigating high-pressure environments with an assertive, data-driven approach:Cloud Solution Architecture (GCP/AWS/OCI/Azure), GenAI Strategy & LLMOps, Technical Program Management (TPM), Regulatory Compliance, Infrastructure-as-Code (Terraform), and Stakeholder Influence.I believe the next decade of cloud is defined by and. I’m here to lead that transition.
Experience
Technical Account Manager
Aug 2023 — Present
Architecting the future of Support: Currently integrating automated diagnostic tooling with Gemini Cloud Assist to move toward a zero-touch support model for enterprise customers- Building and maintaining relationships with customers, understanding their business needs and providing technical solutions to meet those needs- Working closely with customers at all levels—strategic, tactical, and operational—to help them get the most value out of Google Cloud Platform- Coordinating with internal teams, such as sales, engineering, and support, to deliver solutions to customers- Troubleshooting technical issues and providing guidance on Google\'s products and services- Proactively and strategically, identifying opportunities for customers to improve their businesses using Google Cloud and developing and proposing solutions to meet those opportunities.
Education
Ch. Chhabil Dass Public School, Ghaziabad
Science
2005 — 2010
Indian Institute of Management, Lucknow
Master of Business Administration - MBA
2018 — 2020
DIT UNIVERSITY
Bachelor of Technology - BTech, Information Technology
2010 — 2014
Skills
- Project Management
- Event Management
- Teamwork
- Team Management
- Business Development
- Business Planning
- Leadership
- Strategic Planning
- Competitive Analysis
- Marketing Communications
- Strategy
- Public Relations
- Business Strategy
- Management
- Marketing Management
- Sales
- English
- Event Planning
- Brand Management
- Marketing Strategy
- Entrepreneurship
- Market Research
- Product Innovation
- Social Media Marketing
- New Business Development
- Marketing
- Public Speaking
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.