Vivek Vasudevamurthy

About Vivek Vasudevamurthy

Highly accomplished and results-oriented CCM Practice lead and Delivery Manager with 19 years of experience driving strategic initiatives, managing complex projects, and leading high-performing teams. I have a proven track record of handling teams with multiple technologies, delivering successful projects for prestigious clients such as Amex, AIG, Sita, Macy’s, TSYS, Acuity, and more across EMEA, USA, and Asia-Pacific regions. My expertise lies in • Developing and executing strategic plans for the practice that will align with the company\'s overall objectives and market trends, resulting in increased revenue and improved client satisfaction.• Collaborated with sales teams to identify new business opportunities and develop proposals, increasing new business and contract renewals.• Managing complex projects from initiation to closure, ensuring quality, timeliness, and cost-effectiveness while maintaining high levels of client satisfaction.• Optimizing processes and tools to increase efficiency, reduce costs, and improve quality.• Built and maintained strong relationships with clients, vendors, and other stakeholders, ensuring high satisfaction and retention rates. • Managed project delivery and operations, ensuring adherence to quality, budget, and schedule requirements, and drove continuous improvement and innovation. • Led complex banking, Insurance, and travel projects.I am ITIL certified and hold Scrum, Salesforce, and OpenText Exstream Administration certifications.

Experience

1. Program Delivery Manager

   ValueMomentum

   Jun 2022 — Present · US

Education

• Visvesvaraya Technological University

  Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

• University of North Alabama

  Master of Business Administration - MBA