Vivek Tripathi

About Vivek Tripathi

Business and technology leader at the intersection of Telco and Hyperscale Cloud, driving commercially viable, cloud‑native solutions for service providers and platform partners. Proven in shaping solution strategy, accelerating go‑to‑market execution, and delivering measurable business outcomes across large, complex environments.Trusted partner to hyperscalers, ISVs, and ecosystem stakeholders, aligning operator requirements with cloud‑native architectures and consumption‑based models. Experienced in leading transformation programs spanning service delivery, operating model change, and scalable platform adoption.Recognized as an empathetic, collaborative leader who builds high‑performing, cross‑functional teams and long‑term partner relationships—enabling faster innovation, joint value creation, and sustainable growth.Deep expertise across cloud‑native and hyperscaler ecosystems, including ITSM/Service Management, AIOps, microservices, open‑source platforms, and modern DevOps‑driven operating models—supporting operators as they modernize networks, platforms, and services for the cloud era.

Experience

1. Director, Digital Infrastructure & Ai Operations

   Ericsson

   Jan 2026 — Present · Palo Alto, CA, US

   Scaling high-performance compute environments and integrating next-generation AI and digital workloads. While operating at the intersection of facilities, cloud, and advanced compute; drive operational excellence, capacity planning, automation, and cost optimization while maintaining stringent reliability, compliance, and security standards. Partnering closely with engineering, product, and executive leadership, the role ensures infrastructure readiness to support rapid business growth, hyperscale expansion, and AI-driven innovation.

Education

• St. Mary's Academy, Meerut Cantt.

  High School Diploma, Biology/Biological Sciences, General

• Choudhary Charan Singh University, Meerut

  Bachelor of Science - BS, Life Science

• IPM, Lucknow

  Master of Business Administration - MBA, Information Technology

Skills

• Lte
• Business Transformation
• IT Service Management
• Software Development
• Vas
• Sdlc
• Solution Architecture
• Business Process
• Strategy
• Telecommunications
• Fixed Mobile Convergence
• Pre-Sales
• Project Management
• Program Management
• Project Management Office (Pmo)
• Oss Bss
• Voice & Data Convergence
• Requirements Analysis
• Outsourcing
• Service Delivery
• Cross-Functional Team Leadership
• Vendor Management
• Pmo
• Leadership
• Operations Management
• Management