Vivek T.

About Vivek T.

For over 2 decades, I have led one of the most critical functions in financial services…

Experience

1. Regional Head & Avp- Rb Collection

   Axis Bank

   Dec 2022 — Present · Indore, IN

   Review the status of outstanding collections within the Region on a periodic basis with in-house & Agency teams; plan and implement corrective action to ensure timely collectionso Monitor collection portfolio and agencies across region to identify fraudulent practices and ensure that no loss is incurred due to such activities.o Ensure relationship management and enhancement and fresh tie up initiations with local collection agencieso Nominate deserving team members for awards and recognitiono Nominate teams for product, behavioural and negotiation trainings and work for self-development initiativeso Guide Area Heads and CMs to facilitate customer complaints regarding the collections process and supporting them to achieve superior performance standardso Follow up on getting timely resolution closures across the region and train and guide the collection team on best possible resolution.o Overseeing the collection efforts for 0- to Infinity bucket with Legal Team o Manage Vendor Empanelment, Repossession’s process, Auctions, Employee level productivity.

Education

• Barkatullah Vishwavidyalaya

  Bachelor's degree

  1997 — 2000

• Shobit Institute of Engineering & Technology, Meerut

  Master of Business Administration - MBA

  2012 — 2014

• Barkatullah Vishwavidyalaya

  Bachelor of Laws (LL.B.)

  2002 — 2006

• Barkatullah Vishwavidyalaya

  Master's degree

  2000 — 2002