Vivek Surya Teja
Senior Consultant - Capgemini || DMS IIT Delhi (2022-24) || Summer Intern - Delhivery || Tata Power (Lead Engineer) || NIT Trichy’20
- Role
- Customer Service Manager at Capgemini
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Manager
Jan 2026 — Present · Bengaluru, IN
Owning end to end management of my CSM portfolio, driving account growth, stakeholder engagement, and operational excellence across key accounts• Managing invoicing, financial tracking, and delivery governance for additional portfolio engagements, including high value deals, while serving as both client representative and PMO. • Taken ownership of key contractual and operational documentation, supporting governance, renewals, and long term account stability
Education
Department of Management Studies, IIT Delhi
Master of Business Administration - MBA, Business Administration and Management, General
Narayana Junior College - India
Intermediate, MPC
National Institute of Technology Tiruchirappalli (NIT Trichy)
Bachelor of Technology - BTech, Electrical and Electronics Engineering
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