Vivek Singh
MIT-WPU l Loop AI l Koo l Kwai l SBI Life Insurance l MBA in Marketing l State Level Footballer ⚽
- Role
- Assistant Manager at MIT World Peace University
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Vivek Singh
Hi, I\'m Vivek — and I\'m so glad you\'re here. EdTech Growth & Operations l Driving Product Growth | Enhancing Customer Experience | Building Communities With Around 6 years of experience in EdTech growth, product operations, community building, and customer engagement, I specialize in transforming ideas into scalable solutions that deliver measurable impact. At organizations like MIT-WPU, LOOP AI, KOO APP and SBI Life Insurance. I’ve led initiatives that improved customer onboarding by 80%, streamlined data workflows to boost processing efficiency by 60%, and fostered community growth by 70% — all while aligning cross-functional teams around business goals.My expertise spans the entire product lifecycle — from mapping customer journeys and leveraging feedback loops to refining UI/UX and executing data-driven campaigns. I’m passionate about using Agile frameworks, Lean Six Sigma methodologies, and actionable insights to continuously enhance user experience and retention.Areas of Expertise: Product Operations & Iterations Education Technology Customer Onboarding & Retention Data Ingestion & Workflow Optimization Community Engagement & Content Strategy Agile Methodologies & Lean Processes Stakeholder Communication & Market ResearchFeel free to reach out if you want to discuss product challenges, share ideas, or explore collaboration!
Experience
Assistant Manager
Jan 2026 — Present · Pune, IN
Education
Jaipuria Institute of Management
Master of Business Administration - MBA, Marketing
2015 — 2017
SAMS Group
Bachelor of Business Administration - BBA
2012 — 2015
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