Vivek Singh
Client Relationship Management | Senior Client Advisor | Sales & Operations | Luxury Brand Specialist (Lacoste, Gucci, Bally, Tod’s, Tarun Tahiliani, Ethos, Rivoli)
- Role
- Sales and Operations Executive at Rivoli Group
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Vivek Singh
With over 5 years of experience in the luxury retail and fashion industry, I specialize…
Experience
Sales and Operations Executive
Apr 2025 — Present · BH
Sales, Customer Service & Operations • Managing the revenue of approximately 35% of the store / brand achievements in sales • Ensure proper handling of high-value merchandise and compliance with security procedures • Welcome and assist clients in a professional, engaging manner • Understand client needs to offer tailored product recommendations • Present timepieces with expert knowledge of features, heritage, and craftsmanship • Achieve individual and store sales targets while maintaining a high level of customer service • Handle after-sales service inquiries and follow up with clients to ensure satisfaction • Support inventory control, stock management, and display merchandising standards • Adhere to all company policies, procedures, and operational standards • Develop and maintain long-term relationships with clients to drive loyalty and repeat business • Use CRM tools to record client preferences, purchases, and interactions • Actively follow up with clients regarding new product arrivals, special ev
Education
The National Youth Program for Skills Development - India
certificate of health and safety hygiene norms , HAIR SCIENCE
2019 — 2020
Lakmé Academy Powered by Aptech
diploma in Hair Science, Hair Styling/Stylist and Hair Design
2019 — 2020
Calcutta University, Kolkata
Bsc, Business Administration and Management, General
Delhi board of higher education
Business/Commerce, General
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