Vivek Shukla

About Vivek Shukla

Innovative Analyst skilled at enhancing and optimizing business processes to ensure…

Experience

1. Vendor Relation & Advanced Analytics Associate

   Houzeo

   Aug 2024 — Present · Mumbai, IN

   Acted as Product Owner for feature rollouts, created 200+ user stories, acceptance criteria, and sprint priorities. Collaborated with Laravel, Figma, PHP developers and QA to deliver customer-facing solutions for U.S. sellers. Designed Power BI dashboards for listing accuracy, sales conversion, and vendor metrics. Contributed to the growth and operations of a U.S-based real estate tech startup, overseeing seamless operations from India, ensuring alignment between U.S. market demands and Indian operational support.Coordinated and ensured the smooth execution of over 100 real estate property listings in a month, managing documents, doing Active Listings Analysis, Pending Activation and Listing doc pending listings.Analyzed operational data to identify inefficiencies, implementing solutions that optimized workflows and increased team productivity.Led process improvement initiatives, streamlining workflows and reducing inefficiencies, resulting enhanced productivity.Acted as the lead point of contact for high-priority 30+ licensed Realtors inquiries, providing prompt and strategic responses via email and virtual meetings to address complex concerns.Collaborated with cross-functional teams in sales, marketing, operations, and tech to address seller\'s - vendor’s needs and project goals, improving service delivery and operational coordination.