Vivek Sharma
Travel Consultant | Ex-Swiggy | Ex-MakeMyTrip | Ex-EaseMyTrip | Currently at Travel High | Specialist in Flight Bookings, Cancellations & Refunds | GDS Knowledge (Amadeus & Galileo & saber ) | Customer Support Expert
- Role
- Ticketing Agent at Easemytrip.Com
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Vivek Sharma
I am a ticketing executive working at Easemytrip for the Travomint online travel agency.Thad also worked earlier as a customer service executive at iEnergizer It Services Pt Ltd. with over 1-year experience in customer-facing environments. Passionate about customer service, throughout my career, I have noticed that I have always been good at helping and supporting people.Travel Consultant with 4.5 years of experience in international and domestic air ticketing,cancellations, reissues, and refunds. Skilled in Amadeus, Galileo, and Sabre GDS systems.Proficient in fare audits, BSP processes, and NDC portals. Experienced in managingADM/ACM and ensuring accurate fare handling as per airline rules. Whenever I get time then I try to learn new skills and also keep trying to update myself which is required for my personal and professional growth.Please feel free to get in touch with me if you would like to know more about me. I look forward to hearing from you.Skills: Customer Service, Microsoft Office, Microsoft Excel, Communication, GDS Knowledge, Amadeus, Travelport (Galileo), Sabre, Oman NDC, Moonline, Email Writing, Microsoft Outlook, Typing Speed 50 WPM. etc
Experience
Ticketing Agent
Feb 2023 — Present · Delhi, IN
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