Vivek Rai
AI Enthusiast
- Role
- Program Manager at Capgemini
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vivek Rai
IT Services Leader with 17 years of progressive experience driving large-scale, multi-million-dollar engagements across industries. Proven record in delivery, P&L ownership, account growth, and building high-performing global teams. Adept at managing hybrid delivery models (Managed Services, T&M, Fixed Price), leading digital transformation, and scaling innovation.I specialize in:Driving AI-first and Gen-AI based initiatives to solve operational challenges and increase productivity.Consulting-led delivery excellence with focus on ROI, customer success, and value realization.Building & scaling global, cross-functional teams with strong governance and outcome-based delivery.Driving adoption of solutions across SAP & Non-SAP applications to reduce operational issues.Championing Customer Service Improvement (CSI) & innovation initiatives to transform client experience.
Experience
Program Manager
Apr 2024 — Present
Education
GRKIST
Bachelor of Engineering - BE, Mechanical Engineering
2003 — 2007
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