Vivek Prabhu
Functional lead -Global IT Service Management , Service Delivery and Service Assurance. Center of excellence , SAFe 5 Agilist, ITIL 4 Managing Professional, PMP trained
- Role
- Lead - Enterprise Service Management Service Line (Ready to Deliver) and Expert Support Group at Capgemini
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vivek Prabhu
Professional with 16+ years of technology service delivery experience including Service…
Experience
Lead - Enterprise Service Management Service Line (Ready to Deliver) and Expert Support Group
Jan 2023 — Present · IN
Education
Suvidyalaya
SSC
1984 — 1994
University of Mumbai
M.Sc.
1999 — 2001
University of Mumbai
Post Graduate Diploma
2002 — 2003
Skills
- Project Management
- Mis
- Incident Management
- IT Service Management
- Change Management
- Service Assurance
- Inventory Management
- Management
- Service Delivery
- Business Analysis
- Service Level Management
- Team Management
- Testing
- Business Process Improvement
- Service Management
- Pre-Sales
- Database Administration
- Vendor Management
- Managed Services
- Process Improvement
- Software Project Management
- Itil
- Requirements Analysis
- Customer Liason
- Data Center
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