Vivek Ojha
Customer Success Manager | Operations Specialist | Startup Growth
- Role
- Customer Success Manager at Predis.Ai
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vivek Ojha
Results-driven professional with 2+ years of experience in operations and customer…
Experience
Customer Success Manager
Apr 2025 — Present · Bengaluru, IN
Leading the customer success vertical, driving user engagement and retention strategies.•Managing enterprise clients (10+ high-value accounts), ensuring onboarding success.•Implementing personalized engagement strategies that contributed to a 5% churn reduction.•Collaborating with product and tech teams to enhance user experience and resolve 40% more tickets proactively.
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