Vivek Nagori

Senior Manager Ii at Flipkart @Flipkart

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2022 — Present

Senior Manager Ii at Flipkart @Flipkart

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Bengaluru, IN

EDUCATION

2001 — 2005

Devi Ahilya Vishwavidyalaya

B.Sc., Since

2001 — 2005

Devi Ahilya Vishwavidyalaya

B.Sc., Electronics

SKILLS

GsmTelecommunicationsCustomer Relationship Management (Crm)MisEmployee EngagementManagementBusiness DevelopmentLeadershipCustomer ServiceVendor ManagementVasPerformance ManagementCrmRecruitingService DeliveryTrainingManagement Information Systems (Mis)SalesTeam Management

ABOUT VIVEK NAGORI

20 years of expertise in operations, team building, and data-driven optimisation strategies. Expert in Six Sigma Green Belt projects, identifying customer pain points to enhance satisfaction. Collaborative efforts have led to scalable solutions through pilot testing and proactive customer service initiatives. A strong advocate for continuous process improvement and customer-centric design, contributions include measurable advancements in business process design and Net Promoter Score optimisation. Committed to empowering teams and fostering innovation, current responsibilities align with Flipkart’s mission to redefine eCommerce excellence.

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Vivek Nagori — Senior Manager Ii at Flipkart at Flipkart in Bengaluru, KA, IN | Unifers