Vivek Mandal
Service Operations Associate @ Cornerstone OnDemand | Ex- Nielsen | MBA
- Role
- Service Operations Associate at Cornerstone OnDemand
- Location
- Dhanbad, JH, IN
- LinkedIn followers
- 500 followers
About Vivek Mandal
Welcome to my LinkedIn profile! I am an operations and digital domain professional…
Experience
Service Operations Associate
Jul 2024 — Present · Hyderabad, IN
Collaborated with the tech team to configure and provision client portals on Salesforce, enhancing teamwork and communication Processed client welcome letters, improving attention to detail and supporting a smooth onboarding experience Reviewed and processed customer agreements, order forms, and SOWs, developing strong analytical and decision-making skills to meet client needs Managed backend operations in Kantata, overseeing project creation, maintenance, and closure, gaining expertise in project management and operational efficiency Coordinated project validation and compliance, ensuring strict adherence to company protocols
Education
Manipal University Jaipur
Master of Business Administration, Marketing
Cimage Professional College
Bachelor of Business Administration - BBA
2018 — 2021
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