Vivek Kumar
Technical Specialist – Production Support (SRE) | Fidelity International
- Role
- Technical Specialist at Fidelity International
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Vivek Kumar
Results-driven Technical Specialist with hands-on experience in Production Support and Site Reliability Engineering (SRE) within the financial services sector. Currently part of Fidelity International, I focus on ensuring the robustness and availability of mission-critical financial applications, utilizing proactive monitoring, automated processes, and collaborative problem-solving. My background spans incident management, root cause analysis, and continuous improvement, enabling teams to deliver secure, reliable, and scalable solutions. Passionate about blending technology and operational excellence to support business growth and customer success in a fast-paced, global environment.
Experience
Technical Specialist
Oct 2025 — Present · Gurugram, IN
As a Technical Specialist within the Site Reliability Engineering (SRE) and Production Support team at Fidelity International, I am responsible for ensuring the high availability, stability, and performance of critical financial applications and services. My role focuses on proactive monitoring, incident management, root cause analysis, and automation to improve system reliability and operational efficiency. I collaborate with development and infrastructure teams to implement engineering solutions that minimize downtime and enhance end-user experience across the financial services ecosystem.
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering (B.E.), COMPUTER SCIENCE ENGINEERING
2012 — 2016
RPS School, Biharshrif
10th, Science
2008 — 2009
P.M.S COLLEGE BIHAR SHARIF NALANDA
12th, Physics, Chemistry and Maths
2010 — 2012
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