Vivek Kumar Rajak
Implementation Specialist @The Digital Group Inc
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WORK HISTORY
Implementation Specialist @The Digital Group Inc
Pune, IN
Led end-to-end Digital HRMS implementations for clients in both On Cloud (Azure) and On-Premises modes, ensuring timely delivery within set deadlines. Managed client relationships by proactively setting and resetting expectations, addressing escalations, and driving follow-ups for data collection, reducing delays by 85%. Designed solutions based on client-specific requirements across HRMS modules such as Core HR, Recruitment, Leave Management, Payroll and Performance Management. Coordinated with development teams to deliver client-specific change requests, ensuring adherence to timelines and enhancing client satisfaction. Delivered post-go-live support and conducted key user training, achieving 98% successful go-live signoffs and smooth handovers to customer support teams.
EDUCATION
Chandigarh University, Punjab
Master of Business Administration - MBA
Prestige Institute of Management & Research, Gwalior
Bachelor's degree
ABOUT VIVEK KUMAR RAJAK
I have over 4.5+ years of experience working in Software Product Industry. Currently, I work as HRMS Product Implementation Specialist, improving products and services for our customers by using my key skills in HRMS Software by automating the hire to payroll to retire processing and by providing instant and easy Solution to the clients. Have knowledge of SQL and report designing on respective company report designer. Possessed Bachelor’s Degree in Computer Application and currently working with a fast-growing company where I am learning new technologies and meeting diverse people\'s team around the world, new ideas to make me expert and working to toward the company growth also. I am completely open to learn more about new technology and open to take challenges.
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