Vivek Kumar
Senior Key Account Manager | Customer Relationship Management, Team Management
- Role
- Senior Key Account Manager at YES BANK
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vivek Kumar
With over a decade of professional experience, my core competencies lie in customer relationship management and team leadership, particularly within the financial services sector. Currently at YES BANK, my mission is to strengthen client relationships and foster growth by leveraging my expertise in merchant services. My values align with our company\'s focus on innovation and excellence, and I am committed to contributing diverse perspectives and experiences to our team.At Pine Labs, I honed my skills in merchant engagement, successfully maintaining and sustaining long-term relationships and providing post-sales support. My responsibilities included upselling and educating clients on new plans, improving AR collection and implementing retention tools to reduce attrition. My efforts to sell value-added services not only enhanced brand visibility for our merchants but also drove their business growth, demonstrating my commitment to driving product sales and knowledge in a dynamic sales environment.
Experience
Senior Key Account Manager
Oct 2022 — Present · Bengaluru, IN
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
PGDM
Rajiv Gandhi University of Health Sciences
Bsc
2004 — 2009
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