Vivek Kumar

About Vivek Kumar

As an experienced IT Network Engineer, I specialize in managing and optimizing network operations. My core responsibilities include troubleshooting connectivity issues and installing and maintaining access points, routers, switches, Active directory, Server, Remote Server, Firewalls, Gateways, Creation of Dialer ID for call center new users, Responsible for server data backups and data management to ensure robust network security.

Experience

1. IT System Engineer

   RenewBuy

   Nov 2021 — Present · Gurugram, IN

   Administer Network Operations including:Troubleshooting Connectivity issue, installing and maintaining Access points, Router, Switches, Firewall, Gateways, Network Security.* Manage and mainten application Operating system (Windows, Linux).* Managing windows server, Active Directory, Antivirus, Remote server.* Performs routine preventive maintenance on Hardware and Software.* Manages the purchasing of all software, Hardware and other IT supplies.* Manages Email Services, 365 licence and Outlook.* Create dialer IDs for call center users to facilitate seamless operations.* Responsible for server data backups and data management. Dialer Configuration: Created dialer IDs and configured them with SIP/VoIP gateways, ensuring seamless integration and efficient call routing.* Gateway Management: Set up and tested gateway connections, dialing rules, and telephony systems for uninterrupted operations.

Education

• Biju Patnaik University of Technology, Odisha

  Bachelor's degree - B tech , Electronic and communication engineering