Vivek Kapil

Area Technical Manager @Appasamy Associates

Chandigarh, IN

Leading and managing technical service operations across Punjab, Haryana, Himachal Pradesh, Rajasthan, and Jammu & Kashmir. • Supervising and mentoring a team of 15+ field service engineers. • Ensuring high-quality maintenance and service of ophthalmic and surgical medical equipment. • Driving regional service excellence, customer satisfaction, and team development. • Collaborating with product, logistics, and sales teams to support end-to-end service delivery. • Training engineers and improving turnaround time through root cause analysis and proactive planning.

Indo Global College Of Engineering

Bachelor of Technology (B.Tech.), E.C.E