Vivek Kanetkar

About Vivek Kanetkar

Operations professional with 9+ years of experience in the Banking, Financial Services & …

Experience

1. Analyst

   WTW

   Mar 2024 — Present · Mumbai, IN

   Experience handling Define Benefit Pensions plan.Managing 4 U.S clients and maintaining strong relations for running successful business operations.Participant Quarries are handled efficiently and within the agrees SLA, leading to improved service quality and participant satisfaction.Managed end-to-end benefit payment processing and ensuring timely and accurate disbursement of benefits, while maintaining compliance and regulatory standard.Processed and Disbursed payment to beneficiaries ensuring timely and accurate delivery. Executing Stop Payment in Trust.Executing Overpayment in Trust & generating Overpayment letter if Payment not recovered.Executing & Approving Stop Check/Reissue.Retirement Benefit Calculations (Automated & Manual)Processed Pre/Post-Death claim for Pension plans ensuring accurate and timely beneficiary payouts.Conducted daily quality check on payment processing, Payment Tax changes and benefit calculations performed by Mumbai Team ensuring 100% accuracy and compliance.Handling Adoc activities requested by clients.Updating Process Documents for any Changes in Process flow.Handling Periodic process like AFN population, RMD, Termination, Cash Balance Rollup Data.Conducting new hires trainings & Transition trainings.Mentoring Team membersAddressing and resolving team members query.

Skills

• Microsoft Excel
• Management
• Microsoft Word
• Security Operations
• Office Administration
• Microsoft Office