Vivek Singh
IT Director @Universal Aviation - An Evans Aviation Co.
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WORK HISTORY
IT Director @Universal Aviation - An Evans Aviation Co.
Gurugram, IN
EDUCATION
Mahatma Jyotiba Phule Rohilkhand University (MJPRU), Bareilly
MSC, Maths
Greater Noida Institute of Technology(GNIOT)
MCA, IT
Institute of Management Technology, Ghaziabad
POST GRADUATE DIPLOMA IN MANAGEMENT (EXECUTIVE) , Information Technology
Mahatma Jyotiba Phule Rohilkhand University (MJPRU), Bareilly
BSC, Math,Physics,Chemistry
ABOUT VIVEK SINGH
A dynamic IT leader with 20+ year experience driving excellence in IT Service management, Infrastructure & Operation Management, Global Service Delivery, and Digital Transformation across multinational ecosystems.I am a senior leader who drives innovation and efficiency in a global context. Proven success to build IT Startups, ITSM Frameworks, and Cross-Functional Delivery, aligned with performance optimization and operational excellence.I am passionate about leading transformation, both on the technical and the people side. I have a holistic approach, a structured working style, and solid people skills.WHERE CAN I ADD VALUEStrategic Impact Areas to Drive Organizational Growth & Tech Maturity• Design and implement digital transformation roadmaps that enhance IT performance, agility, and ROI across global delivery hubs.• Lead infrastructure modernization initiatives, aligning business objectives with scalable hybrid solutions (ITIL).• Develop and operationalize IT governance models, ITSM/ITIL frameworks, and cost-optimization strategies that enhance resource utilization and service delivery.• Foster cross-functional collaboration to improve stakeholder engagement, user satisfaction, and delivery metrics across APAC, EMEA, and India.• Champion automation-first strategies, driving process optimization, productivity, and incident reduction across enterprise platforms.KEY ACHIEVEMENTSProven Success & Impact Across Global Programs• Established India Captive Centre and scaled delivery operations from inception to 75+ FTEs across Infra, Security, DevOps & Support.• Achieved Rs. 50L+ in annual savings via Six Sigma Black Belt initiatives and unified communications strategy.• Successfully launched 4 major regional IT hubs in India, leading all aspects of infra setup, team hiring, and operational readiness.• Awarded Leadership Excellence, Catalyst & Apex Awards for transformation initiatives, cross-border project delivery, and people development.• Reduced telecom and IT procurement costs by 15-20% through vendor re-negotiation and infrastructure planning.• Rolled out an enterprise-grade e-Waste Management Program, recycling KG of IT waste and supporting sustainability goals.ABOUT MEA collaborative, analytical, and solution-focused leader known for strategic thinking, team mentorship, effective communication, and agile decision-making in fast-paced global environments. Do reach out to me at:+91••••••••17 | g••••••••@gmail.com
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