Vivek Dhage
Scm Manager- D2c Operations @boAt Lifestyle
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WORK HISTORY
Scm Manager- D2c Operations @boAt Lifestyle
Mumbai, IN
Key Responsibilities:1. Managed operations for 8 warehouses nationwide, ensuring availability of inventory for the website (D2C) vertical.2. Planned inventory for the D2C department based on large dataset analysis on a day-to-day basis.3. Led quarterly/yearly physical inventory audits.4. Utilized ERP systems, particularly SAP, maintaining system hygiene and coordinating with other warehousing panels.5. Tracked TAT and performance of warehousing, last mile, and inventory availability to identify improvements and understand pain points.5. Implemented new initiatives and planned go-live operations to support and enhance operational efficiency.Key Achievements:1. Launched 5 new warehouses across India, expanding operational reach, improving O2D and last mile zones.2. Designed and implemented strategies reducing inventory movement to 1 day per week and minimizing out-of-stock incidents.3. Developed SOPs for customer experience, resulting in a 35% reduction in customer escalations.Leadership and Collaboration:1. Mentored and trained 5 team members, enhancing their skills in operations management and advanced Excel reporting.2. Collaborated with Business and Sales teams for monthly sales projections, new launches, and other requirements.
EDUCATION
CSMSS Chh. Shahu College of Engineering
Diploma
Dr. Babasaheb Ambedkar Marathwada University, Aurangabad
Bachelor of Engineering - BE
Indian Institute of Technology, Roorkee
NPTEL Certification, International Business
SSC Board, Maharashtra
10th
Central Institute Of Business Management , Research and Development (CIBMRD)
Master of Business Administration - MBA, Operations Managment and Marketing Managment
ABOUT VIVEK DHAGE
I’m a Supply Chain and Warehouse Operations professional with 8+ years of experience driving efficiency, building new warehouses from scratch, and scaling high-volume operations for some of India’s fastest-growing brands like boAt Lifestyle, Delhivery, and Future Supply Chain.My expertise covers the full spectrum of SCM & Warehouse Ops: • Setting up and managing large, multi-site warehouses (8+ facilities across India). • Leading automation projects (Voice Picking, Cross Belt Sortation, Put-to-Light, Telescopic Conveyor, WMS/WCS integration). • Managing first-mile, mid-mile, and last-mile logistics to reduce costs and improve reliability. • Strong grip on SAP, WMS, WCS, OMS, and advanced analytics to optimize processes. • Driving Kaizen, 5S, and lean practices to cut waste and improve speed, reliability, and productivity.What I’ve achieved: • Launched 8 new warehouses end-to-end, ensuring infra readiness, ERP integration, and streamlined processes. • Handled dispatches scaling from 10K to 700K units/day across Pan India networks. • Reduced per-piece logistics cost from ₹0.84 to ₹0.69 and per-box cost from ₹70 to ₹54 in one year. • Designed and implemented inventory and vendor management processes that cut escalations by 35%. • Improved outbound speed by introducing automation (TBC loading → 280% efficiency gain). • Led large cross-functional teams of 150+ associates, building capability through structured training.I’m passionate about building scalable, tech-enabled supply chain systems that improve cost, speed, and customer experience. Currently managing D2C operations at boAt Lifestyle with nationwide reach, I’m focused on building next-gen warehousing solutions that align business growth with operational excellence.
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