Vivek Anand
Independent Consultant @Multiple Global Clients
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WORK HISTORY
Independent Consultant @Multiple Global Clients
Building off of my past experiences, I\'m now helping clients optimize their cutomer-interaction pipelines to scale with growing business requirements and adopt AI-first approaches, without sacrificing the valuable human touch when necessary.Currently helped clients build:1. Appointment booking & reminder personalization and automation systems.2. GenAI User support chatbots.3. Large scale outreach capabilities using any communication channels, with or without AI.4. Collecting interaction and behaviour data for personalized interaction strategies using AI.While optimising for individual business requirements and nuances like:1. Cost2. Scale3. Security4. Resilience 5. Complianceamong other things.Actively seeking 5 new clients this month! Reach out through DMs.
EDUCATION
University of Petroleum and Energy Studies
Bachelor of Technology - BTech
ABOUT VIVEK ANAND
Worked as Python Backend Engineer, DevOps Intern & Freelance Backend…
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