Vivek Borgaonkar

About Vivek Borgaonkar

It takes courage to grow up and become who you really are.” My progressive track record in leading Supply Planning, Distribution, 3PL Operations, Customer Order Management, Customer Service, Team Building & SLA Management across Operations. I have proven my credentials in directing the Centralized Order Processing Cell with 40 Seats Capacity for orders from Customers with over 50K orders monthly in line with all KPIs for Accuracy / Responses / Customer Feedback with a C-SAT Score of > 95%; led concept to stabilizationWith 24+ years of leadership in championing Process Automation, Digitization, Cutting-edge Technology Implementation with SAP S4 HANA and SAP C4C for Order Management. Successfully led and executed several Transformation Projects – Centralized Order Management, SAP Enhancement Management, Premium Product Express Distribution, E-Commerce Foray, Allied Products Business, Doorstep Delivery and Omni channel foray.Some of my positives which I can talk about are ability to multitask, good understanding of operational & systemic aspects for providing complete solutions, seeking & harnessing new opportunities and creating win-wins. A few highlights I would like to draw your attention towards are:Effectively built capable team & SOPs to administer day-to-day operations of 49 Regional Warehouses entailing Policy formation, Ops Review and Audit.Led the Network Expansion (from 36 to 50 warehouses) with RFQ Process, Management Approval for Appointment, Commercial Negotiations, Stock and Distribution to achieve higher sales revenue growthSuccessfully streamlined the Reverse movement of Claim Products from Dealer Locations to Plant, enhanced the android application & appointed dedicated vendors for pickup. Improved the on time Pick up from 45% to 80% Effectively led the end-to-end projects of SAP Enhancements / Customization for streamlined business processes, POC for deploying ML based Analytics for minimizing Stock-outs (ZSI); reduced from 4.5% to 1.5%Drove automations for quicker order processing reducing average processing time by 60% to 1.2 Minute per order.Optimized the distribution network (50 Warehouses) aimed at highest levels of customer service and Revenue GrowthAs a change leader, I am confident in my ability to comprehensively interpret priorities, align strategies & frameworks. Each new initiative is an opportunity that, if managed well, can lead to superior results. If you wish to know more about my experience or can think of potential business collaboration, please connect at v••••••••@gmail.com

Experience

1. Head Distribution & New Projects

   Bridgestone India

   Aug 2022 — Present · Pune, IN

   Supply Chain Planning, Tactical & Strategic, TOCAnalytics, Power BI, DigitalizationProject Management

Education

• Shri Vaishnav Polytechnic

  Diploma in Production Engg, Production / Mechanical Engg

  1994 — 1997

• Devi Ahilya Vishwavidyalaya

  MBA, Production & Operations Management

  2001 — 2004

• Bal Niketan HSS Indore

  HSSC, Maths+Science

  1983 — 1994

Skills

• Network Administration
• Project Management
• Supply Chain
• Distribution Network Management
• Cost Reduction Strategies
• Supply Chain Management
• Automotive
• Management
• Inventory Planning
• C&F Administration
• Capacity Planning
• Logistics
• Negotiation
• Inventory Control
• Tqm
• Commercial Negotiations
• Materials Management
• Production Planning
• Kaizen
• Operations Management
• Capital & Expense Budget Management
• Distribution Network Planning
• Team Management
• Oprtation Planning
• Continuous Improvement
• Supply Chain Optimization
• Warehouse Management
• Cost Control
• Department Budgeting
• Tpm
• Manufacturing