Vivek Bagde
Sr Manager - Customer Service @CG Power and Industrial Solutions Limited
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WORK HISTORY
Sr Manager - Customer Service @CG Power and Industrial Solutions Limited
Bhopal, IN
Key Responsibilities: 1. Business Development & Strategy: • Develop and implement business strategies to grow the transformer service division. • Identify and pursue new market opportunities and partnerships. • Ensure profitability and revenue growth through service contracts and aftermarket sales. Operations Management: • Oversee maintenance, repair, refurbishment, and testing of power transformers. • Manage field service teams and ensure efficient execution of service projects. • Ensure compliance with industry standards (IEC, NETA, etc.) and safety regulations. Customer Relations & Sales: • Maintain relationships with utilities, industries, and EPC contractors. • Provide technical consultation and customized service solutions. • Drive customer satisfaction through quality service and support. Technical & Engineering Support: • Guide teams on diagnostics, oil testing, bushing replacement, and retrofitting. • Keep up with new technologies in digital monitoring and predictive maintenance. Financial & Performance Management: • Prepare budgets, forecasts, and cost analysis for service operations. • Optimize resource allocation and ensure cost-effective service execution. Team Leadership & Training: • Lead and develop service engineers and technicians. • Conduct training programs to enhance technical and safety skills.
EDUCATION
Priyadarshini Indira Gandhi College of Engineering, Nagpur
Bachelor of Engineering - BE
Smt Radhikatai Pandav College of Engineering
Diploma of Education
RSGK Agrawal High School
High School Diploma
ABOUT VIVEK BAGDE
As a Sr. Manager at CG Power and Industrial Solutions Limited, I leverage my 17+ years of…
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