Vivek Ambekar
Analytics Leader, Product Development, IT and Customer Service Management
- Role
- Sr Analytics Leader at ServiceNow
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Vivek Ambekar
Profile Summary Passionate about innovating and building high-impact analytics…
Experience
Sr Analytics Leader
Apr 2017 — Present · Santa Clara, US
Lead Performance Analytics implementation within ServiceNow to improve upon business service management. Own Now on Now Analytics portfolio and provide Business Intelligence Services to the IT Stakeholders through various strategic initiatives. Devised a strategy, built a governance model, implemented and operationalized IT Metrics at ServiceNow. Transformed ServiceNow IT into a data driven organization with deeper insights into operations using ServiceNow Platform, Now Experience and Performance Analytics. Orchestrated realization of significant tangible and intangible benefits enabling digital transformation of IT operations at ServiceNow.
Education
Doctor Babasaheb Ambedkar Marathwada University
Bachelor of Engineering, Computer Science and Engineeting
1987 — 1991
Santa Clara University
Master of Business Administration, Finance and Marketing
2004 — 2007
Skills
- Integration
- Sdlc
- Solution Architecture
- Agile Project Management
- Product Management
- Business Objects
- Saas
- Enterprise Software
- Enterprise Architecture
- Strategy
- Business Intelligence
- Software Project Management
- Sap Businessobjects
- Pre-Sales
- Data Warehousing
- Big Data Analytics
- Oracle
- Requirements Analysis
- Software Development Life Cycle (Sdlc)
- Software as a Service (Saas)
- Agile Methodologies
- IT Service Management
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