Vivek Agarwal

About Vivek Agarwal

Working in GreyOrange Robotics as \"Technical Manager Solutions and Platforms\".• Leading and Managing a team of 10 Solution QA’s.• Overseeing Software implementation and Solution delivery for global clients across the US, Japan, Europe, and LATAM regions.• Managing end-to-end customer engagements, including Product Demos, FSD/ISD handovers, build deployments, test case creation, solution testing, integration, UAT and Performance Testing and providing on-site UAT and go-live support.• Ensuring on-time delivery and quality of releases, including requirement gathering and prioritization.• Actively involved in collaborating with Project, Program, Development, Solution Architects, and Customer Excellence Teams to ensure seamless execution.• Handling additional responsibilities of delivery planning, timeline management, and resource planning in coordination with Program and Senior leadership.• Supporting the team in debugging production issues and facilitating clear communication of customer requirements.• Driving improvements in defect leakage and build failures to enhance deployment success rates. • Handling daily triage/status calls with the Program and Project teams. • Focused on ensuring operational goals are met while delivering high-quality products and services to clients.• Managing and running automated test scripts and contributing to the development and maintenance of automation test frameworks- Worked as \"QA Engineer \" In \"Guavus A Thales Company\" In Big-Data Domain for 3.5 Years.• Created virtual testbeds with configurations for Zookeeper, Kafka, Docker, Yarn, Hive, and Spark• Prepared Test Plans, Test Data, and gathered requirements for clients like TMO, AT & T, MRX, and CISCO.• Automated test cases using Shell and Python scripts.• Executed performance tests using JMeter to ensure optimal system performance.• Analysed and tested complex Telecom industry use cases to ensure high-quality product delivery.Participated in POC (Proof of Concept) for performance comparison between MongoDB and Hive.Skilled in Big Data Analytics, Virtualisation, Python, Cloudera, Hive, Apache Kafka, and Apache ZooKeeper. E D U C A T I O N Leadership Skills ProgramIIMAYear of passing: 2024 Bachelor of Technology Information Technology (72%) TIT & S,Bhiwani (MDU) Under Birla Education TrustYear of passing: 2014 • 2009-10 – 12th (84%)• 2007-08 – 10th (85%)

Experience

1. Technical Manager

   GreyOrange

   Apr 2024 — Present · Gurugram, IN

Education

• Vaish. Sr. Sec. School

  High School, Non-medical

  2003 — 2010

• The Technological Institute of Textiles & Sciences

  Bachelor's Degree, Information Technology

  2010 — 2014