Vittal Cooduvalli
Vice President, Billing Operations at Charter Communications
- Role
- Vice President, Billing Operations for Cable and Mobile at Charter Communications
- Location
- Littleton, CO, US
- LinkedIn followers
- 500 followers
About Vittal Cooduvalli
Information Technology executive with over 25 years of experience leading strong and diverse teams, supporting business strategies and objectives by focusing on new technologies, full life-cycle development solution while maintaining operational integrity. Extensive experience in building and operating resilient large scale applications using multiple complex technology solutions that provide value to the business. Specialize in Mobile, Data, Video and Voice Provisioning and Activation for Cable Companies.Summary of qualifications• Extensive experience in operating very complex provisioning system in multiple datacenters which includes o Developing Operational Readiness Document that defines application/system resiliency using HA/DR.o Designing and Operating Application/System availability and reliability using HA and DRo Developing comprehensive monitoringo Developing Departmental policies and procedures to ensure that the department operates effectively and reliablyo Negotiate vendor contracts. • Winner of 2015 Comcast Circle of Success Award for Innovation.• Graduated from Adaptive Leadership Network Forum.• Solid experience in formulating and leading DevOps team with implementation of Scrum/Agile.• Solid experience in executing 4DX principles on software projects.• Solid experience in distributed technologies Cloud Foundry, Netflix OSS stack and AWS. • Over 20 years of responsible and technical experience in the cable and telecommunication environment.• Successfully managed cross-functional teams from 75+ people (on-site and remote management). • Experience in architecting custom applications.• Create development roadmaps based on business and IT goals.• Keep abreast of latest technologies and trends
Experience
Vice President, Billing Operations for Cable and Mobile
Oct 2021 — Present
Manage a large team responsible for daily operations for all mission-critical billers across the company (CSG, ICOMS, and AmDocs) that provides Video, Voice, Data and Mobile services to 30M+ customers. This includes release planning, statement operations, help desk, payments, interfaces, PPV / VOD, TN management, vendor management, environment management, incident management and billing change management. Lead and oversee the operational components of the Billing Operations leadership team to drive customer experience and productivity improvements.
Education
University of Colorado Denver
Master, Systems Engineering
2000 — 2002
Karnatak University
Bachelor, Computer Science
1988 — 1991
Skills
- Soa
- Integration
- Agile Methodologies
- Telecommunications
- Solution Architecture
- Enterprise Architecture
- Voip
- Requirements Analysis
- Software Project Management
- Java Enterprise Edition
- Web Services
- Sdlc
- IT Strategy
- Cloud Computing
- Software Development Life Cycle (Sdlc)
- Unix
- Sip
- Software Development
- Data Center
- Vendor Management
- System Architecture
- Scrum
- Service-Oriented Architecture (Soa)
- Agile Project Management
- Cross-Functional Team Leadership
- Software Engineering
- Disaster Recovery
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