Vi Tran
Staff Product Manager, AI SRE
- Role
- Staff Product Manager at Splunk
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Staff Product Manager
Apr 2021 — Present · Austin, TX, US
Product owner focusing on improving experience for SREs using AI for observabilityPrevious- Define roadmap and long term strategy for service insights, entity management, and platform alignment- Lead for service insights focused on getting started experience, glass tables (ITSI dashboards)- Align with Splunk platform (on-prem & cloud) teams- Drive conversion from IT Essentials Work (feature flag version) to ITSI (premium version)- Enhance cloud customer experience through automation initiatives - Expanded role to unified experiences, focusing on user navigation, search, Teams curation / RBAC for Splunk Observability Cloud
Education
The University of Texas at Austin
Bachelor of Science, Public Relations, Business Foundations Program, Senior Fellows Honors Program
Skills
- Newsletters
- Editing
- Excel
- Cision
- Salesforce.com
- Basecamp
- Mac
- Python
- Unica Netinsight
- Event Planning
- Blogging
- Advertising
- Word
- Sched
- Writing
- Microsoft Word
- Public Relations
- Contact Management Systems
- Microsoft Powerpoint
- Press Releases
- Outlook
- Ap Style
- Qualtrics
- Social Media
- Microsoft Office
- Copy Editing
- Marketing
- Email Marketing
- Public Speaking
- Wordpress
- Leadership
- Proworkflow
- Lotus Notes
- Technical Writing
- Html
- Microsoft Excel
- Powerpoint
- Freshbooks
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