Vitalii Tryus

Lead Product Manager @Ratepay

Fürth, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2023 — Present

Lead Product Manager @Ratepay

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I lead cross-domain delivery of Ratepay’s strategic BNPL initiatives, owning Pay in 3 and Invoice+/ Direct Debit+ while aligning engineering, product, design, data and business functions. I bring structure and clarity to complex programs, ensuring reliable execution and measurable business impact across the BNPL lifecycle.Key Achievements- Led cross-domain delivery of Pay in 3 across 10+ engineering and business teams; secured the 2025 pilot launch and positioned Sales to retain merchants representing over €100M in annual volume- Owned end-to-end delivery of the new Invoice+/ Direct Debit+ product with Consors Finanz, passing UAT on time, strengthening the strategic relationship, and enabling a new performance-based revenue stream- Delivered the data foundation for the Customer Service AI Agent, improving AI reply rates from 3% → 40%, reducing response times x16, and generating €50K/month in customer service cost savings- Designed and implemented AWS-based Payment API monitoring (p95/p99/p99.9), restoring business observability after cloud migration and enabling API v1/v2 performance comparison- Coordinated cross-team delivery of OTP in API v2, enabling a fraud-reduction capability ready for rapid deployment in high-risk merchant flows- Completed discovery and INFOSEC alignment for Merchant Portal compliance, establishing clear delivery plans for engineering execution- Improved BNPL transaction processing, increasing annual revenue by €300K- Identified key onboarding bottlenecks that informed future process improvements.

EDUCATION

2006 — 2010

Cherkasy State University 'Bohdan Hmelnycky'

Master, Applied Mathematics

2007 — 2011

European University, Cherkasy department, Ukraine

Bachelor, Finance

2004 — 2006

National Technical University of Ukraine 'Kyiv Polytechnic Institute'​

Bachelor, System Analysis

SKILLS

ConfluenceSqlDemandwareAgile MethodologiesManagementSoftware DevelopmentScrumJiraBug TrackingE-CommerceTest PlanningProject ManagementTest AutomationDefect TrackingSoftware Quality AssuranceEclipsePerformance TestingOopBlack Box TestingSubversionMysqlTest CasesTest ManagementAnalysisUsability TestingIntegrationManual TestingAtlassian JiraTest Driven DevelopmentRequirements AnalysisAntContinuous IntegrationSoftware DocumentationTortoise SvnXmlRegression TestingBugzillaSystem TestingTestingQuality Assurance

ABOUT VITALII TRYUS

Senior Product Manager with 10+ years of experience across FinTech, E-Commerce, and startups, specializing in structuring and delivering complex, cross-domain programs. I bring clarity to ambiguous environments and align engineering, product, design, data, and business teams to execute large-scale initiatives with measurable impact.Most recently at Ratepay, I led strategic BNPL programs (Pay in 3, Invoice+/ Direct Debit+), creating a €100M+ annual volume retention opportunity and unlocking new revenue streams with partners. My work included contributing the data foundations for AI-powered customer service and using AI tools for rapid prototyping and product communication, helping teams explore and explain complex API-driven flows.Previously, I delivered high-traffic e-commerce web experiences at Adidas, supporting €300M+ in annual sales across 36 countries, built a multi-channel recommerce platform in an early-stage startup, contributed to customer experience research at Amazon, and founded a non-profit platform that connected families with direct support.I operate comfortably in technical environments, learning systems quickly through close collaboration with engineers and applying that understanding to unblock delivery, guide decisions, and enable teams to build practical, scalable solutions.

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