Vitalii Onisimchuk
Technical Support Representative @Infrascale
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WORK HISTORY
Technical Support Representative @Infrascale
Onpremise and Cloud Backup Solutions, DRaaS company\\\\n\\\\nResponsibilities:\\\\n- Providing professional technical support for enterprise customers\\\\n- Troubleshooting various severity level software and hardware issues\\\\n- Interaction with engineering in case resolution, product updates, feature requests\\\\n- Technical documentation and knowledge base support\\\\n- Configuration and troubleshooting calls\\\\n- Sharing an improvement feedback for the product
EDUCATION
Ivan Franko National University of Lviv
Master's degree, Finance, General
A.Krushelnytsky Lyceum
Physics, Math
Ivan Franko National University of Lviv
Master's degree, Experimental Physics/Applied Physics
ABOUT VITALII ONISIMCHUK
It is all about passion for what you are doing and who you are. Sharing knowledge and…
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