Viswanathan Vaidyanathan

Engineering Director | Digital Transformation Leader | Omnichannel Customer Experience | Cloud Technologies | Microservices | Agile Development | Program & Project Management | American Express

Role
Engineering Director at American Express
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Viswanathan Vaidyanathan

Leader and an agilest with comprehensive technical and business background; effective in working with diverse, inclusive and dynamic globally distributed teams establishing a culture of high performance, transparency and continuous improvement.Subject matter expert with a progressive growth over 20 years taking the roles of an Engineer, Leader, Lead Technical Architect, Senior Engineering Manager. Expert in managing key resources like Stakeholder, Talent and Time. Proven experience in making tough decisions and ability to communicate clearly and set right expectations. Drive for results mindset with commitment to integrity, teams’ success and organizational excellence. Experience in client engagement during pre-sales activities, proposal preparation, contracts negotiations and fulfillment; provide inputs for org structures, talent acquisitions & management.

Experience

  1. Engineering Director

    American Express

    Apr 2022 — Present · Phoenix, AZ, US

    As the Engineering Director for the Servicing Experience Enablement program, I am responsible for foundational engineering components and services to transform the customer journeys into more consistent, connected, and intelligent experiences.Key Accomplishments- Designed and implemented core engineering services that improved system scalability, maintainability, and reusability across multiple customer journey touchpoints- Introduced best practices and reusable components that accelerated development cycles and improved collaboration across teams- Spearheaded the adoption of cutting-edge technologies to continuously improve foundational engineering capabilities, staying ahead of industry trends- Built and scaled high performing engineering teams.

Education

  • Bharathiar University

    BE, Mechanical Engineering

    1998 — 2002

Skills

  • Change Management
  • Agile Methodologies
  • Oracle
  • Requirements Analysis
  • Web Services
  • Project Management
  • Business Analysis
  • Global Delivery
  • Project Delivery
  • Requirements Gathering
  • Soa
  • Business Process Improvement
  • Sdlc
  • Ms Project
  • Solution Architecture
  • Sql
  • IT Strategy
  • Pl/Sql
  • Software Project Management
  • Data Warehousing

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Viswanathan Vaidyanathan — Engineering Director at American Express in Bengaluru, KA, IN | Unifers