Viswanathan Selvaraj

About Viswanathan Selvaraj

Dynamic, results-driven professional with over 5 years of experience transforming businesses through strategic planning, operational excellence, and innovative customer engagement. Whether it’s boosting retail sales by 30%, increasing profitability by 25%, or achieving a 95% customer satisfaction score, I’ve consistently delivered measurable outcomes that drive growth and success. I thrive at the intersection of business development, team leadership, and market analysis. From managing high-performing retail stores to scaling fitness centers and spearheading client acquisition strategies, I’ve built a career on creating impact. My expertise includes optimizing operations, negotiating win-win partnerships, and implementing forward-thinking strategies that generate sustainable results. Currently serving as a Retail Store Manager at Sony Center, I lead cross-functional teams to deliver exceptional customer experiences while exceeding sales targets. In previous roles, I’ve helped expand client portfolios by 40%, reduced operational costs by 15%, and driven demand through data-backed marketing campaigns. As an MBA candidate with a background in Electronics and Communication, I combine analytical rigor with creative problem-solving to overcome challenges and seize opportunities. I’m passionate about mentoring teams, building relationships, and pushing the boundaries of what’s possible. Let’s connect if you’re looking to collaborate on business transformation, operational excellence, or scaling customer success! What strategies have you found most effective for boosting profitability or customer engagement? Let’s discuss by connecting.

Experience

1. Sony Centre - Retail Store Manager

   Consolidated

   Jun 2023 — Present · Coimbatore, IN

   Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability Meet sales goals by training, motivating, mentoring and providing feedback to sales staff Ensure high levels of customers satisfaction through excellent service Complete store administration and ensure compliance with policies and procedures Maintain outstanding store condition and visual merchandising standards Report on buying trends, customer needs, profits etc Propose innovative ideas to increase market share Conduct personnel performance appraisals to assess training needs and build career paths Deal with all issues that arise from staff or customers (complaints, grievances etc) Be a shining example of well behavior and high performance Additional store manager duties as needed

Education

• Bharathiar University

  Bachelor of Science - BS, Electronics and Communication

• Shanmugha Arts, Science, Technology & Reserch Academy (SASTRA), Thanjavur

  Maser of Busiens Administration (OL), Business Administration and Management, General