Vishwesh Bandarkar

About Vishwesh Bandarkar

As a Senior User Experience Designer with over four years at IBM iX, I specialize in creating innovative, user-centered solutions across diverse industries such as logistics, banking, and petrochemicals. By leveraging research methods and design thinking, our team has delivered impactful products, including a loyalty app, advanced CMS tools, and MVP chatbot applications. Collaborating with cross-functional teams, we ensure alignment with business objectives while maintaining seamless execution. With a strong focus on scalability and consistency, I have developed design systems and facilitated design thinking sessions that empower clients to achieve strategic goals. My passion lies in crafting intuitive digital experiences that address complex challenges, combining user research insights with iterative design processes to drive meaningful outcomes.

Experience

1. Senior User Experience Designer

   Ibm Ix

   Jun 2021 — Present · Mumbai, IN

   At IBM iX, I lead UX design for complex, enterprise-scale products across banking, fintech, energy, logistics, and internal platforms. I craft inclusive, scalable experiences by integrating research, design systems, and AI-driven workflows in Agile, cross-functional teams.My role includes: User Research & Strategy – Conducting interviews, workshops, and co-creation sessions to uncover user needs and shape design direction. Product Design – Leading UX for loyalty apps, AI tools, dashboards, and chatbots—creating intuitive, accessible, and responsive interfaces. Design Systems – Building reusable UI components to drive speed, consistency, and scalability across teams. Cross-Functional Collaboration – Working with product, engineering, QA, and business to deliver user-centered solutions. AI & Conversational UX – Designing Watson-powered, chat-based workflows that personalize enterprise user journeys. Accessibility – Ensuring WCAG-compliant, inclusive design for diverse markets and users.Key Projects: Energy Loyalty Platform: Led UX for apps and CMS across 7+ markets; localized flows and created Power BI dashboards. → Boosted engagement and supported regional rollout. AI Talent Platform: Designed “Find a Seat” flow—an AI-powered, chat-based tool for internal mobility. → Simplified staffing and improved adoption. Logistics Chatbot & Knowledge Hub: Delivered a self-service chatbot with a scalable content platform. → Reduced support load and improved efficiency. Banking App (Public Sector): Enhanced onboarding, payments, and service flows for millions. → Improved usability and retention nationwide.I consistently deliver polished, inclusive solutions by championing accessibility, systems thinking, and performance-driven UX.Tools: Figma, Sketch, Adobe CC | Methods: Agile, Design Systems, Conversational UI, Accessibility

Education

• National Institute of Design

  Masters in Design, Industrial and Product Design

  2015 — 2018

• National Institute Of Fashion Technology, Hyderabad

  Bachelor of Design, fashion and lifestyle accessories

  2010 — 2014

• Sir J J School of Art

  Bachelor of Fine Arts (BFA), Ceramic Arts and Ceramics

  2009 — 2010

Skills

• Illustration
• User Interface Design
• Corel Draw
• Art
• Motion Design
• Information Architecture
• Logo Design
• 3d Studio Max
• Indesign
• Usability Testing
• User Experience
• Animation
• Product Strategy
• Microsoft Office
• Concept Development
• Photoshop
• Graphic Design
• Adobe Creative Suite
• Product Design
• Coreldraw
• Drawing
• Photography
• Research
• User Experience Design
• Sketchbook Pro
• User Persona
• Lightroom
• User Research
• Sketching
• Illustrator
• Fashion