Vishwas Kumar Dalela
Regional Service Manager (North-east) @Imperial Life Sciences Pvt Ltd
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WORK HISTORY
Regional Service Manager (North-east) @Imperial Life Sciences Pvt Ltd
Delhi, IN
Identifying and network with prospective clients, generating business from the existing accounts and achieving profitability and increased sales achieving service revenue targets through\\\\nservice sales activities like sales of service contracts, accessories, spare parts etc.\\\\nLeading the service team of service engineers, service marketing,service logistics and service coordinator for achieving business objectives regarding customer service and achieving service revenue.\\\\n Co-ordination Between sales & Service operations & achieving increased sales growth across the allotted region.\\\\n Implementing periodic business plans & strategies, in coordination with macro plans of organization.\\\\n Tracking market/ competitor trends to keep abreast changing client’s requirement/ expectations.\\\\n Identifying areas of crucial importance in the process driven business of the company.\\\\n Closely Working with Marketing Department to introduce Promotions and to prepare Marketing Calendars by analyzing market competition\\\\n Formulating Annual Operating Plan for revenue forecasting and strategic planning for the future\\\\ngrowth\\\\n Building & maintaining healthy business relations with clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms\\\\n\\\\n\\\\n\\\\n\\\\n
EDUCATION
Central Board of Secondary Education
High School, First Class
Central Board of Secondary Education
Intermediate, First Class
REC Bidar
Bachelor's degree, Electrical, Electronics and Communications Engineering, 70%
ABOUT VISHWAS KUMAR DALELA
Service Professional with a demonstrated history of working in the biotechnology industry skilled on Life Sciences as well as in Diagnostic field instruments along with international work experience.In depth knowledge of the instruments which I have handled during my working experience, and standard of practice, and have gained expertise in use of industry specific tools and application also learned the demands of working and pride myself on maintaining the utmost adherence to safety, rules & regulation.I make a priority of studying the latest companies trends and best practices. Ensuring that myself and my team are bringing the most current standards to the shop floor and committed to maintaining professional relationship with clients.
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