Vishwanathan Chinnakannu

About Vishwanathan Chinnakannu

I specialize in managing data center infrastructure across multiple sites — from rack layouts and capacity planning to MAC tracking and DCIM tools. I’ve supported SLA-driven operations, coordinated facility builds, and led preventive maintenance planning that keeps mission-critical environments running seamlessly.

Experience

1. Technical Lead - Data Center Operations and Infrastructure Services

   Wipro

   Nov 2024 — Present · Bengaluru, IN

   Led the end-to-end tracking of data center hardware assets, optimizing the move/add/change process and reducing inventory discrepancies by 30% through structured MAC procedures.Managed capacity planning across space, power, and cooling for multiple branch data rooms, ensuring uninterrupted operations and enabling future scaling without overprovisioning.Coordinated office migrations and infrastructure builds, delivering projects on-time while meeting SLA and MSA standards for uptime, energy efficiency, and service restoration.Automated visual documentation using 3D asset modeling tools, enhancing visibility of equipment down to port level and cutting troubleshooting time by 25%.Monitored environmental metrics and implemented preventive maintenance schedules, leading to a 40% reduction in unplanned outages.Worked cross-functionally with regional IT, facility vendors, and project managers, aligning all efforts under unified processes to improve infrastructure availability and service quality.Ensured compliance with internal SLAs by proactively addressing service tickets, improving incident resolution time by 20% across supported locations.

Education

• Jayalakshmi Institute of Technology

  Bachelor of Engineering (BE)

  2011 — 2015