Vishwadeep S Baath

Software Support Specialist

Role: Software Support Specialist at SSI SCHÄFER
Location: Columbus, OH, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Software Support Specialist
SSI SCHÄFER
Jun 2022 — Present · CA
Identifies and resolves issues with Warehouse Management Systems (WMS) and Material Flow Systems (MFS) Recognizes mechanical or logical issues and escalates, as necessary, for resolution Designs and executes test cases for commissioning and identification of system issues Trains internal and external customers to increase system knowledge, resolve issues and prevent issues from recurring Creates and maintains documentation and training materials for system use, service & maintenance Generates, analyzes and maintains reports detailing the daily operations of the systems and to identify opportunities for continued improvement Effectively communicates with team members and customers in high-impact scenarios Some travel required to commission software at customer’s sites Shift work on an as needed basis for system support and commissioning

Contact information

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•••••@ssi-schaefer.com
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Current company

SSI SCHÄFER

Transportation, Logistics, Supply Chain and Storage · 5.2K employees · Founded 1937

The SSI SCHAEFER Group is a leading global solution provider for all areas of intralogistics. With innovative technologies and software, the family-owned company empowers customers to increase the efficiency and sustainability of their storage, picking, and transport processes. From fully automated warehouses, with individual service and maintenance offers, to manual and semi-automated systems, SSI SCHAEFER offers cost-effective intralogistics solutions from a single source, for small and medium-sized businesses as well as large companies. SSI SCHAEFER has also become one of the largest vendors of software for internal material flow. The comprehensive software portfolio covers all processes from warehouse management to material flow control and offers all possibilities for sustainable resource management with modern real-time analyses, smart data processing, and optimization algorithms. With SSI SCHAEFER Plastics, the company is also an expert in sustainable container systems and customized constructive packaging, as well as solutions for waste and recycling management. SSI SCHAEFER employs more than 8,800 people at its international headquarters in Neunkirchen (Germany) and in approx. 80 operating companies globally, including seven production facilities on six continents. In fiscal year 2024, the company generated sales of EUR 2.0 billion. For years, the SSI SCHAEFER Group has relied on trusted partnerships and strong brands. The Group also includes the robotics specialist RO-BER, the SAP specialist SWAN, the robotics and AGV expert DS AUTOMOTION and the start-up SupplyBrain. Imprint: http://bit.ly/Imprint_ssischaefer Privacy: https://www.ssi-schaefer.com/en-de/privacy

ssi-schaefer.com

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