Visweswararao Varanasi
Billing Operations Manager | Driving Change & Operational Excellence | 20+ Years in Project Management & PMO
- Role
- Vice President at 摩根大通
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Visweswararao Varanasi
20+ years diversified in the areas of driving Change, Project management, PMO, Operation mgmt. and Transitions. Led PMO and business Operations to achieve business outcome with high standards. Set up reporting and processes in place to reduce efforts and build in efficiency. Hands on end experience in Jira / Confluence. Agile trained. Accomplished substantial improvement and savings in telecom and corporate sectors using Lean Six Sigma.
Experience
Vice President
Apr 2023 — Present · Hyderabad, IN
Education
C.V.Raman university
BCA
Skills
- People Management
- Performance Metrics
- Service Delivery
- Conflict Management
- Customer Satisfaction
- Staff Retention
- Staff Planning
- Client Interfacing
- Management
- Performance Management
- Cross-Functional Team Leadership
- Process Management
- Quality Assurance
- Analysis
- Quality Management
- Crm
- Call Centers
- Operations Management
- Six Sigma
- Team Management
- Process Improvement
- Bpo
- Vendor Management
- Transition Management
- Change Management
- Leadership
- Business Analysis
- Training
- Sla
- Outsourcing
- Business Process
- Customer Experience
- Workforce Management
- Process Excellence
- Mis
- Resource Management
- Business Process Improvement
- Soft Skills
- Offshoring
- Management Information Systems (Mis)
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