Vishruth Marpadga
Senior Payments Executive @Straive
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WORK HISTORY
Senior Payments Executive @Straive
EDUCATION
Osmania University
Bachelor's degree, Computer application
ABOUT VISHRUTH MARPADGA
Senior Fraud Analyst Having keen interest and quench to work and learn with the industry leaderHaving Total 5 years 3 months of experience in Risk and Payments OperationsI am actively looking for a job change>Professional Experience:•Handling customer payments related queries including but not limited to deposits and cash outs.•Creating pay outs based on customers preference and taking actions based on internal parameters.•Liaising with various teams across locations in pursuit of resolution of cases •Analysing individual situations and taking appropriate action to ensure that customer needs and internal policies are met •Reporting Cashier malfunctions and general problems experienced by the customers.•Ensuring accurate documentation and confidentiality of customer information•Contributing to process improvement.•Working on specific tasks as necessary.>Professional Certification:•Tricentis TOSCA Automation Specialist Level 1•Tricentis TOSCA Automation Specialist Level 2
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