Vishnuvardhan R
Power BI Developer | Data Analyst @Infosys
- Role
- Data Analyst at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vishnuvardhan R
Dedicated Data Analyst with a passion for transforming complex data into actionable insights. With expertise in statistical analysis, data visualization I help organizations make informed decisions that drive growth and efficiency.
Experience
Data Analyst
Feb 2023 — Present · Bengaluru, IN
Architected and deployed interactive Power BI dashboards for IT Ticket Analysis, providing real-time visibility into operational performance and service delivery-Engineered scalable data models and implemented complex DAX calculations to track mission-critical KPIs, including SLA Adherence, MTTR (Mean Time to Repair), and backlog trends-Streamlined ETL processes using Power Query to integrate disparate datasets from ServiceNow, SharePoint, and Excel, ensuring high data integrity and consistency.Enhanced data exploration by developing dynamic reports with drill-through functionality, slicers, and bookmarks, allowing stakeholders to pivot from high-level overviews to granular incident details.Implemented Row-Level Security (RLS) to manage secure data access across multiple accounts and conducted rigorous data validation to standardize reporting-Leveraged ticket trend analysis to identify recurring technical issues, directly supporting service optimization and strategic decision-making-Partnered with cross-functional teams to translate complex business requirements into high-performance, business-aligned BI solutions.
Education
SRM IST Chennai
Bachelor of Technology - BTech, Biotechnology
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.