Vishnupriya Venugopal
Decisioning Engineering Lead - VP @ANZ
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WORK HISTORY
Decisioning Engineering Lead - VP @ANZ
EDUCATION
Jawaharlal Nehru Technological University
Bachelor of Engineering - BE, Information Technology
ABOUT VISHNUPRIYA VENUGOPAL
I’m a seasoned decisioning professional with 14years of experience, primarily in the banking and telecom domains. I started my career working on Chordiant FS, CMD and CDM, followed by Pega PRPC, and for the past 9years, I’ve been focused on Pega Customer Decision Hub(CDH).My expertise lies in designing and delivering Next-Best-Action strategies, real-time customer engagement, and AI-driven personalization across channels. I have a strong track record of translating business needs into scalable decisioning solutions that drive both customer value and business outcomes.If you\'re working on customer decisioning or personalization initiatives, I\'m always open to connect and share insights.
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