Vishnu Babu Vasudevan
Infra Technology Specialist @Cognizant
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WORK HISTORY
Infra Technology Specialist @Cognizant
London, GB
Key ResponsibilitiesLead end-to-end observability and event management initiatives across complex, hybrid environments.Define, evaluate, and implement new monitoring and AIOps requirements aligned with business and SRE/operations outcomes.Conduct feasibility and design assessments for custom monitoring and automation solutions.Oversee deployment, migration, and consolidation of monitoring and observability platforms.Drive continuous improvement of monitoring coverage, use cases, and alert quality (noise reduction, correlation, automation).Technical Expertise- Dynatrace (APM, infrastructure, DEM, dashboards, alerts)- ServiceNow ITOM (Discovery, Event Management, CMDB integration, alert enrichment)- SolarWinds (HCO/SWO) and PRTG for infra/network monitoring- Microsoft SCOM for legacy/server monitoring- LogicMonitor / Dexda (AIOps/event correlation)- GenAI: design and implementation of GenAI-powered operational assistants, knowledge search, and automation use cases.Core Competencies- Deep technical knowledge of infrastructure, application, and cloud observability (metrics, logs, traces, events)- Strong project and delivery management skills, working with cross-functional infra, app, and operations teams- Proven experience assessing, designing, and implementing complex monitoring and AIOps solutions- Extensive experience in tool migration, consolidation, and standardisation of monitoring across the estate- Ability to translate business and reliability objectives into practical monitoring strategies, dashboards, and runbooks.SummaryThis role combines hands-on observability and AIOps expertise with architecture and leadership responsibilities to design, implement, and evolve monitoring and GenAI‑enabled operations capabilities across the organisation.
EDUCATION
Bangalore University
BCA, Computer Applications
Indira Gandhi National Open University
PG diploma, Computer Science
SKILLS
ABOUT VISHNU BABU VASUDEVAN
Results-driven Observability and AI expert with 15 years of hands-on experience in IT infrastructure solutions, specializing in observability tools, AI-powered ITSM virtual agent, Agentic-AI Framework, software lifecycle management, and continuous service improvement. Proven expertise in delivering high-quality, customer-focused solutions that enhance operational efficiency and drive business success across multiple industries, including Life Science, finance, insurance, retail, and manufacturing. Adept at leading digital transformation initiatives, aligning product strategies and vision with organizational goals and customer needs.I’m dedicated to using a wide range of technologies and tools to get the best results. I take a technology-agnostic approach, which means I can easily adapt and find the right solutions for each project or organisation. This flexibility allows me to focus on delivering results without being limited by specific platforms or tools.
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